Terms and conditions


ARTICLE 1 : Application of the general conditions of sale
These general conditions of sale apply to benefits provided by the institution.
These terms and conditions are sent to the customer along with the quote, to enable it to make a reservation.

ARTICLE II : Reservation - Deposit
The customer must confirm his reservation before the end date option mail accompanied by a deposit by bank transfer equivalent to 30 % of the stay for a stay. In default of payment, the property does not confirm the reservation and does not guarantee the availability of spaces / rooms booked.

ARTICLE III : Organization of booking
- Bedrooms: Rooms will be made available to beneficiaries from 14 pm and must be released the day of departure at 11:30 am. Exceeding this period may be billed for an extra night.
– No-show: Les » no-shows » (services ordered not canceled) will be charged on the basis of the entire stay.

ARTICLE IV : Long stay
In case of long stay (than one week), billing will be established per week.

ARTICLE V : Benefit changes
Any request to change benefits or dates in relation to the reservation made, must be sent by mail to the property.. The changes will be accepted and confirmed according to availability of the property at the time of application.

ARTICLE VI : Cancellation of stay
The deposit will not be refundable and will be kept for you 6 months from the date of cancellation.
Lords a "no-show" (service ordered not canceled or canceled within 24 hours of arrival), the deposit will not be refunded

ARTICLE VII : Payment method
price regulation conditions are divided as follows :
At the end of your stay, the deposit will be deducted from the final invoice, for the period initially planned. Completing the balance payable at reception the day before departure. Unless otherwise, no payment period is granted.
If bank incident, charges to the facility will be the customer.
The hotel accepts payments by Carte Bleue VISA only only, cash or bank transfer - only for long stays.

ARTICLE VIII : Deterioration - breakage - flight
The customer must ensure the care of property and equipment. A safe in the room is at its disposal. The client must inform the property of any damage he would cause. He is responsible for all damage caused by its intermediary and commits, in case of deterioration of places available, (bedroom, common areas such as swimming pool, jacuzzi, garden, salon, health) bear rehabilitation costs.
In case of loss of room keys, the cost of the lockset of change according to the same will be supported to the client.

ARTICLE IX : recommendations
The customer agrees not to invite any person whose behavior is likely to prejudice the establishment, the latter reserving the right to intervene if necessary. The client will pourra blackboard de l'extérieur ni boissons, or food. The customer agrees to enforce, by the participants and their guests, all instructions and regulations of the institution (including smoke ban). The customer will ensure that participants do not disrupt the operation of the establishment nor undermine the security of the institution and the people in it.

ARTICLE X : Force majeure
The property can be released from its obligations or suspend their execution if he is unable to take them because of the occurrence of a force majeure, including cases of partial or total destruction of the institution, Cyclone etc ...